Frequently Asked Questions

​Are my subscription or upgrade fees refundable?

No. Per our terms of service, all subscription fees, master distribution fees, mastering charges, Vevo setup fees, and add-on payments are 100% non-refundable once processed or submitted.

​How do I legally release a cover song or remix?

Cover songs require proper mechanical clearances to avoid copyright takedowns. You can add the Legal Cover Song License add-on ($29.99 per track) during checkout, or utilize your included clearances if you're on the Elite Pass.

​When will I see my streaming earnings in my dashboard?

Digital Service Providers (DSPs) like Spotify and Apple Music report streaming data and revenue on a 30 to 90-day time delay. Streams from January, for example, typically credit to your account balance around March or April.

​What happens if my annual distribution subscription lapses?

If your 365-day subscription expires and is not renewed, your catalog may face automated takedowns across DSPs, or our system may elect to keep your music live while retaining a small administrative maintenance fee from incoming royalties until renewed.

​Still Need Help? Submit a Support Ticket:

​You can reach out to our team by submitting support ticket below.

 Our standard response time is 24 to 48 business hours.

Support Ticket